Frequently Asked Questions

How Do I Save My Road Trips?

When you are signed into an Epic Road Trip Planner account, road trips are saved automatically. To ensure you don't lose road trips you're working on, all you need to do is sign up for a Standard (free) or Premium (paid) account, and they'll be saved automatically.

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Is Epic Road Trip Planner Free?

Yes. Epic Road Trip Planner has a free Standard plan, as well as paid Premium plans. Standard plans have ads, and will show sponsored recommendations. Premium plans are ad-free and do not show sponsored recommendations, unless you opt-in to sponsored recommendations in your Profile.

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How Do I Turn Off Ads and Sponsored Recommendations?

To turn off ads and sponsored recommendations, you can subscribe to a Premium plan. Premium plans are ad-free and do not show sponsored recommendations, unless you opt-in to sponsored recommendations in your Profile.

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What Is an Email Alert? Sounds Like Spam...

Email alerts are completely optional, human-curated, and manually-reviewed notifications of events and activities happening near your chosen road trip stop locations, only on the dates you actually plan to be there.

We won't send them to you unless you explicitly opt-in on a per-stop basis...but sure we're REALLY betting you'll like them, if you do! If you list some interests in your Profile, we'll also take those into account when we're searching for events and activities for you. Because email alerts are manually reviewed by our team, they are primarily a Premium plan feature, but we also offer them on Standard plans whenever we have the capacity to do so - look for the Alert signup action in the recommendation bubbles that follow your stop descriptions.

We dislike unwanted "spam" email as much as anyone. Probably more. Actually? Almost CERTAINLY more...which is why our email alerts are human-curated, manually reviewed, and prioritized for folks with Premium accounts.

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How Do I Sign Up for Email Alerts?

Look for the Email Alert signup actions in the recommendation bubbles that follow your stop descriptions. If you have a verified email address and have provided either an arrival or departure date for a given stop, you may see an offer to subscribe to email alerts. Because email alerts are manually reviewed by our team, they are primarily a Premium plan feature that we also offer on Standard plans whenever our team has the capacity to do so.

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Who Is Hillwood Park?

Hillwood Park, LLC owns and operates Epic Road Trip Planner and provides application deveopment and cloud security and privacy consulting services tailored for small and medium-sized businesses, on a fixed-price project or hourly consulting basis.

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Where Are You Located?

Epic Road Trip Planner is developed and run by a small distributed team that works remotely. Our headquarters is in Lynnwood, Washington, USA, in the heart of the beautiful Pacific Northwest, but at any given moment, you'll probably find us working in a van down by the river.

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